Alcatel 1B (2020)

Alcatel 1B (2020)

Android 10.0 (Go edition)

I can't make voice calls on my Alcatel 1B (2020) Android 10.0 (Go edition)

Cause 5 of 12: The selected network is out of range

If you've set your phone to use a specific network, it can't get a network connection if the selected network is out of range.

Solution: Turn on automatic network selection.

Step 1 of 9

Find "Mobile network"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 9

Find "Mobile network"

Press the settings icon.

Step 3 of 9

Find "Mobile network"

Press Network & internet.

Step 4 of 9

Find "Mobile network"

Press Mobile network.

Step 5 of 9

Select network manually

Press the required SIM.

Step 6 of 9

Select network manually

Press the indicator next to "Automatically select network" to turn off the function and wait while your phone searches for networks.

Step 7 of 9

Select network manually

Press the required network.

Step 8 of 9

Select network automatically

Press the indicator next to "Automatically select network" to turn on the function.

Step 9 of 9

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Mobile network"

Slide two fingers downwards starting from the top of the screen.

Press the settings icon.

Press Network & internet.

Press Mobile network.

2 Select network manually

Press the required SIM.

Press the indicator next to "Automatically select network" to turn off the function and wait while your phone searches for networks.

Press the required network.

3 Select network automatically

Press the indicator next to "Automatically select network" to turn on the function.

4 Return to the home screen

Press the Home key to return to the home screen.