Alcatel 1B (2020)

Alcatel 1B (2020)

Android 10.0 (Go edition)

I can't turn on my Alcatel 1B (2020) Android 10.0 (Go edition)

Cause 4 of 4: Your phone doesn't turn on correctly

To be able to turn on the phone, it needs to be done correctly.

Solution: See how to turn on the phone.

Step 1 of 5

Turn on your phone

Press and hold On/Off until your phone is turned on.

Step 2 of 5

Enter your PIN

If you're asked to key in your PIN, do so and press the confirm icon.

Step 3 of 5

Turn off your phone

Press and hold On/Off.

Step 4 of 5

Turn off your phone

Press Power off.

Step 5 of 5

Turn off your phone

Press OK.

1 Turn on your phone

Press and hold On/Off until your phone is turned on.

2 Enter your PIN

If you're asked to key in your PIN, do so and press the confirm icon.
If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. You can get the PUK by calling customer services on 191 from a Vodafone mobile phone. If you're using a land line, you need to dial 03333 040 191. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from Vodafone.

3 Turn off your phone

Press and hold On/Off.
Press Power off.
Press OK.

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