Google Pixel 9

Google Pixel 9

Android 14

I can't send and receive email messages on my Google Pixel 9 Android 14

Cause 1 of 3: Your phone hasn't been correctly set up for Exchange email

To send and receive email messages using Exchange, the phone needs to be correctly set up for Exchange email.

Solution: Set up the phone for Exchange email.

Step 1 of 23

Find "Passwords, passkeys and autofill"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 23

Find "Passwords, passkeys and autofill"

Press the settings icon.

Step 3 of 23

Find "Passwords, passkeys and autofill"

Press Passwords, passkeys and autofill.

Step 4 of 23

Create new email account

Press Add account.

Step 5 of 23

Select server type

Press Exchange.

Step 6 of 23

Enter email address

Press the field below "Email" and key in your email address.

Step 7 of 23

Enter email address

Press Next.

Step 8 of 23

Enter password

Press Password and key in the password for your email account.

Step 9 of 23

Enter password

Press Sign in.

Step 10 of 23

Enter password

Press Done.

Step 11 of 23

Enter email account name

Press the required email account.

Step 12 of 23

Enter email account name

Press Account settings.

Step 13 of 23

Enter email account name

Press the required email account.

Step 14 of 23

Enter email account name

Press Account name and key in the required name.

Step 15 of 23

Enter email account name

Press OK.

Step 16 of 23

Enter sender name

Press Your name and key in the required sender name.

Step 17 of 23

Enter sender name

Press OK.

Step 18 of 23

Select setting for retrieval of new email messages

Press Sync frequency.

Step 19 of 23

Select setting for retrieval of new email messages

Press the required setting.

Step 20 of 23

Turn on email message synchronisation

Press the field next to "Sync email" to turn on the function.

Step 21 of 23

Select data types for synchronisation

Press the fields next to the required data types to turn synchronisation on or off.

Step 22 of 23

Turn email message notifications on or off

Press the field next to "Email notifications" to turn the function on or off.

Step 23 of 23

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Find "Passwords, passkeys and autofill"

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Passwords, passkeys and autofill.

2 Create new email account

Press Add account.

3 Select server type

Press Exchange.

4 Enter email address

Press the field below "Email" and key in your email address.
Press Next.

5 Enter password

Press Password and key in the password for your email account.
Press Sign in.
Press Done.

6 Enter email account name

Press the required email account.
Press Account settings.
Press the required email account.
Press Account name and key in the required name.
Press OK.

7 Enter sender name

Press Your name and key in the required sender name.
Press OK.

8 Select setting for retrieval of new email messages

Press Sync frequency.
Press the required setting.

9 Turn on email message synchronisation

Press the field next to "Sync email" to turn on the function.

10 Select data types for synchronisation

Press the fields next to the required data types to turn synchronisation on or off.

11 Turn email message notifications on or off

Press the field next to "Email notifications" to turn the function on or off.

12 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

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