Microsoft Surface Pro 9

Microsoft Surface Pro 9

Windows 11

Start using your Microsoft Surface Pro 9 Windows 11

Read help info

Before you start using your laptop, you need to follow these initial steps.

Step 1 of 50

1. Insert SIM

Turn the back of your laptop towards you.

Step 2 of 50

1. Insert SIM

Take hold of the side of the kickstand and flip it upwards.

Step 3 of 50

1. Insert SIM

Find the opener for the card holder.

Step 4 of 50

1. Insert SIM

Insert the opener into the small hole in the card holder cover and remove the cover.

Step 5 of 50

1. Insert SIM

Turn your SIM so the angled corner matches the angled corner of the SIM holder and place your SIM in the SIM holder.

Please note that your laptop only supports nano SIMs.
Step 6 of 50

1. Insert SIM

Slide your SIM into the SIM holder until it clicks into place.

Step 7 of 50

1. Insert SIM

Attach the cover (top first) and press it into place.

Step 8 of 50

2. Turn on your laptop

Connect the power supply to the power plug and to a wall socket.

Step 9 of 50

2. Turn on your laptop

Press and hold On/Off until your laptop is turned on. Follow the instructions on the screen to log on.

Step 10 of 50

3. Select general settings

Click the required language.

Step 11 of 50

3. Select general settings

Click Yes.

Step 12 of 50

3. Select general settings

Click the required country or area.

Step 13 of 50

3. Select general settings

Click Yes.

Step 14 of 50

3. Select general settings

Click the required keyboard layout.

Step 15 of 50

3. Select general settings

Click Yes.

Step 16 of 50

3. Select general settings

Follow the instructions on the screen.to add more keyboard layouts or click Skip.

Step 17 of 50

4. Establish a connection to the internet

Click Mobile.

Step 18 of 50

4. Establish a connection to the internet

If your SIM is locked, click Unlock SIM.

Step 19 of 50

4. Establish a connection to the internet

Key in your PIN and click Next.

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. You can get the PUK by calling customer services on 191 from a Vodafone mobile phone. If you're using a land line, you need to dial 03333 040 191. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from Vodafone.
Step 20 of 50

4. Establish a connection to the internet

Click Next.

Step 21 of 50

5. Accept general terms and conditions

Click Accept.

Step 22 of 50

6. Name your laptop

Follow the instructions on the screen to name your laptop or click Skip for now.

Step 23 of 50

7. Select setup method

Click Set up for personal use.

Step 24 of 50

7. Select setup method

Click Next.

Step 25 of 50

8. Activate Microsoft account

If you don't have a Microsoft account, click Create one! and follow the instructions on the screen to create a Microsoft account.

Step 26 of 50

8. Activate Microsoft account

Key in the username for your Microsoft account and click Next.

Step 27 of 50

8. Activate Microsoft account

Key in the password for your Microsoft account and click Sign in.

Step 28 of 50

9. Turn on face recognition for unlocking your laptop

Follow the instructions on the screen to turn on face recognition for unlocking your laptop or click Skip for now.

Step 29 of 50

10. Create PIN for unlocking your laptop

Click Create PIN.

Step 30 of 50

10. Create PIN for unlocking your laptop

Click New PIN and key in the required PIN.

Step 31 of 50

10. Create PIN for unlocking your laptop

Click Confirm PIN and key in the required PIN again.

Step 32 of 50

10. Create PIN for unlocking your laptop

Click OK.

Step 33 of 50

11. Set up your laptop as a new laptop

Click Set up as new device.

If you have previously saved content, you can follow the instructions on the screen instead.to restore it.
Step 34 of 50

11. Set up your laptop as a new laptop

Click Next.

Step 35 of 50

12. Choose setting for location sharing

Click the required setting.

Step 36 of 50

12. Choose setting for location sharing

Click Accept.

Step 37 of 50

13. Choose setting for Find My Device

Click the required setting.

Step 38 of 50

13. Choose setting for Find My Device

Click Accept.

Step 39 of 50

14. Choose settings for sharing of personal data

Click the required setting.

Step 40 of 50

14. Choose settings for sharing of personal data

Click Accept.

Step 41 of 50

14. Choose settings for sharing of personal data

Click the required setting.

Step 42 of 50

14. Choose settings for sharing of personal data

Click Accept.

Step 43 of 50

14. Choose settings for sharing of personal data

Click the required setting.

Step 44 of 50

14. Choose settings for sharing of personal data

Click Accept.

Step 45 of 50

14. Choose settings for sharing of personal data

Click the required setting.

Step 46 of 50

14. Choose settings for sharing of personal data

Click Accept.

Step 47 of 50

15. Choose the primary use of your laptop

Click the fields next to the required categories to receive customised tips and suggestions.

Step 48 of 50

15. Choose the primary use of your laptop

Click Accept.

Step 49 of 50

16. Choose settings for backing up files

Follow the instructions on the screen if you don't want to back up your files to OneDrive or click Next.

Step 50 of 50

17. Choose setting for use of Microsoft Office apps

Follow the instructions on the screen to subscribe to Microsoft Office or click Decline to finish setting up your laptop.

1. Insert SIM

Turn the back of your laptop towards you.
Take hold of the side of the kickstand and flip it upwards.
Find the opener for the card holder.
Insert the opener into the small hole in the card holder cover and remove the cover.
Turn your SIM so the angled corner matches the angled corner of the SIM holder and place your SIM in the SIM holder.
Please note that your laptop only supports nano SIMs.
Slide your SIM into the SIM holder until it clicks into place.
Attach the cover (top first) and press it into place.

2. Turn on your laptop

Connect the power supply to the power plug and to a wall socket.
Press and hold On/Off until your laptop is turned on. Follow the instructions on the screen to log on.

3. Select general settings

Click the required language.
Click Yes.
Click the required country or area.
Click Yes.
Click the required keyboard layout.
Click Yes.
Follow the instructions on the screen.to add more keyboard layouts or click Skip.

4. Establish a connection to the internet

Click Mobile.
If your SIM is locked, click Unlock SIM.
Key in your PIN and click Next.
If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. You can get the PUK by calling customer services on 191 from a Vodafone mobile phone. If you're using a land line, you need to dial 03333 040 191. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from Vodafone.
Click Next.

5. Accept general terms and conditions

Click Accept.

6. Name your laptop

Follow the instructions on the screen to name your laptop or click Skip for now.

7. Select setup method

Click Set up for personal use.
Click Next.

8. Activate Microsoft account

If you don't have a Microsoft account, click Create one! and follow the instructions on the screen to create a Microsoft account.
Key in the username for your Microsoft account and click Next.
Key in the password for your Microsoft account and click Sign in.

9. Turn on face recognition for unlocking your laptop

Follow the instructions on the screen to turn on face recognition for unlocking your laptop or click Skip for now.

10. Create PIN for unlocking your laptop

Click Create PIN.
Click New PIN and key in the required PIN.
Click Confirm PIN and key in the required PIN again.
Click OK.

11. Set up your laptop as a new laptop

Click Set up as new device.
If you have previously saved content, you can follow the instructions on the screen instead.to restore it.
Click Next.

12. Choose setting for location sharing

Click the required setting.
Click Accept.

13. Choose setting for Find My Device

Click the required setting.
Click Accept.

14. Choose settings for sharing of personal data

Click the required setting.
Click Accept.
Click the required setting.
Click Accept.
Click the required setting.
Click Accept.
Click the required setting.
Click Accept.

15. Choose the primary use of your laptop

Click the fields next to the required categories to receive customised tips and suggestions.
Click Accept.

16. Choose settings for backing up files

Follow the instructions on the screen if you don't want to back up your files to OneDrive or click Next.

17. Choose setting for use of Microsoft Office apps

Follow the instructions on the screen to subscribe to Microsoft Office or click Decline to finish setting up your laptop.

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