Microsoft Surface Pro 9

Microsoft Surface Pro 9

Windows 11

The touchpad on your Microsoft Surface Pro 9 Windows 11 isn't working

Cause 3 of 4: Your laptop's software hasn't been updated to the latest version

If the laptop software hasn't been updated, it may affect the functionality of the touchpad.

Solution: Update laptop software

Step 1 of 5

Find "Windows Update"

Click the Windows icon.

Step 2 of 5

Find "Windows Update"

Click Settings.

Step 3 of 5

Find "Windows Update"

Click Settings.

Step 4 of 5

Find "Windows Update"

Click Windows Update.

Step 5 of 5

Update laptop software

Click Check for updates. If a new software version is available, it's displayed. Follow the instructions on the screen to update the laptop software.

1 Find "Windows Update"

Click the Windows icon.

Click Settings.

Click Settings.

Click Windows Update.

2 Update laptop software

Click Check for updates. If a new software version is available, it's displayed. Follow the instructions on the screen to update the laptop software.