MobiWire Oneida

MobiWire Oneida

I can't send and receive email messages on my MobiWire Oneida Proprietary OS

Cause 5 of 5: Your phone hasn't been correctly set up for Exchange email

To send and receive email messages using Exchange, the phone needs to be correctly set up for Exchange email.

Solution: Set up the phone for Exchange email.

Step 1 of 32

Find "Settings"

Select the menu icon.

Step 2 of 32

Find "Settings"

Select Email.

Step 3 of 32

Find "Settings"

Select the menu icon.

Step 4 of 32

Find "Settings"

Select Settings.

Step 5 of 32

Create new email account

Select Add account.

Step 6 of 32

Enter email address

Select Email address and key in your email address.

Step 7 of 32

Enter email address

Select NEXT.

Step 8 of 32

Select server type

Select EXCHANGE.

Step 9 of 32

Enter password

Select Password and key in the password for your email account.

Step 10 of 32

Select client certificate

To turn on the function, select SELECT and follow the instructions on the screen to install the required certificate.

Step 11 of 32

Select client certificate

Select NEXT.

Step 12 of 32

Select client certificate

If this screen is displayed, your email account has been recognised and is being set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

Step 13 of 32

Enter username

Select the field below "USERNAME" and key in the username.

Step 14 of 32

Enter server name

Select the field below "SERVER" and key in the server address.

Step 15 of 32

Enter port number

Select the field below "PORT" and key in the port number.

Step 16 of 32

Enter port number

Select NEXT.

Step 17 of 32

Select setting for retrieval of new email messages

Select the drop down list next to "Sync frequency".

Step 18 of 32

Select setting for retrieval of new email messages

Select the required setting.

Step 19 of 32

Turn email message notifications on or off

Select the field next to "Notify me when emails arrive" to turn on the function.

Step 20 of 32

Select data types for synchronisation

Select the fields next to the required data types to turn synchronisation on or off.

Step 21 of 32

Turn on email message synchronisation

Select Sync emails from this account to turn the function on or off.

Step 22 of 32

Turn on email message synchronisation

Select NEXT.

Step 23 of 32

Enter email account name

Select the field below "Give this account a name (optional)" and key in the required name.

Step 24 of 32

Enter email account name

Select NEXT.

Step 25 of 32

Enter sender name

Select the required email account.

Step 26 of 32

Enter sender name

Select Your name and key in the required sender name.

Step 27 of 32

Enter sender name

Select OK.

Step 28 of 32

Turn encryption of incoming email on or off

Select Incoming settings.

Step 29 of 32

Turn encryption of incoming email on or off

Select the drop down list below "SECURITY TYPE".

Step 30 of 32

Turn encryption of incoming email on or off

Select the required setting.

Step 31 of 32

Turn encryption of incoming email on or off

Select DONE.

Step 32 of 32

Return to the home screen

Press Disconnect to return to the home screen.

1 Find "Settings"

Select the menu icon.

Select Email.

Select the menu icon.

Select Settings.

2 Create new email account

Select Add account.

3 Enter email address

Select Email address and key in your email address.

Select NEXT.

4 Select server type

Select EXCHANGE.

5 Enter password

Select Password and key in the password for your email account.

6 Select client certificate

To turn on the function, select SELECT and follow the instructions on the screen to install the required certificate.

Select NEXT.

If this screen is displayed, your email account has been recognised and is being set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

7 Enter username

Select the field below "USERNAME" and key in the username.

8 Enter server name

Select the field below "SERVER" and key in the server address.

9 Enter port number

Select the field below "PORT" and key in the port number.

Select NEXT.

10 Select setting for retrieval of new email messages

Select the drop down list next to "Sync frequency".

Select the required setting.

11 Turn email message notifications on or off

Select the field next to "Notify me when emails arrive" to turn on the function.

12 Select data types for synchronisation

Select the fields next to the required data types to turn synchronisation on or off.

13 Turn on email message synchronisation

Select Sync emails from this account to turn the function on or off.

Select NEXT.

14 Enter email account name

Select the field below "Give this account a name (optional)" and key in the required name.

Select NEXT.

15 Enter sender name

Select the required email account.

Select Your name and key in the required sender name.

Select OK.

16 Turn encryption of incoming email on or off

Select Incoming settings.

Select the drop down list below "SECURITY TYPE".

Select the required setting.

Select DONE.

17 Return to the home screen

Press Disconnect to return to the home screen.