Motorola Edge 20 Pro 5G

Motorola Edge 20 Pro 5G

Android 12.0

My Motorola Edge 20 Pro 5G Android 12.0 doesn't respond

Cause 2 of 2: The screen lock is turned on

If the screen lock is turned on, you can't use the phone's screen and keys.

Solution: Turn off the screen lock.

Step 1 of 7

Turn screen lock on or off

Press On/Off.

Step 2 of 7

Set automatic screen lock

Slide two fingers downwards starting from the top of the screen.

Step 3 of 7

Set automatic screen lock

Press the settings icon.

Step 4 of 7

Set automatic screen lock

Press Display.

Step 5 of 7

Set automatic screen lock

Press Screen timeout.

Step 6 of 7

Set automatic screen lock

Press the required setting.

Step 7 of 7

Return to the home screen

Press the Home key to return to the home screen.

1 Turn screen lock on or off

Press On/Off.

2 Set automatic screen lock

Slide two fingers downwards starting from the top of the screen.

Press the settings icon.

Press Display.

Press Screen timeout.

Press the required setting.

3 Return to the home screen

Press the Home key to return to the home screen.