Samsung Galaxy A12

Android 10.0

I can't use the internet connection on my Samsung Galaxy A12 Android 10.0

Cause 4 of 4: Mobile data is turned off

To use the phone's internet connection, mobile data needs to be turned on.

Step 1 of 3

Turn mobile data on or off

Slide two fingers downwards starting from the top of the screen.

Step 2 of 3

Turn mobile data on or off

Press the mobile data icon to turn the function on or off.

Step 3 of 3

Return to the home screen

Press the Home key to return to the home screen.

Slide two fingers downwards starting from the top of the screen.

Press the mobile data icon to turn the function on or off.

Press the Home key to return to the home screen.