Sony Xperia 10 III

Sony Xperia 10 III

Android 11.0

I can't play music on my Sony Xperia 10 III Android 11.0

Cause 4 of 4: The audio file is damaged

The audio file may be damaged which means that it can't be played. It may help to delete it and transfer it to your phone again.

Solution: Delete the damaged audio files and transfer the files from your computer to your phone again.

Step 1 of 8

Connect phone and computer

Connect the data cable to the socket and to your computer's USB port.

Step 2 of 8

Choose setting for USB connection

Slide your finger downwards starting from the top of the screen.

Step 3 of 8

Choose setting for USB connection

Press Android system.

Step 4 of 8

Choose setting for USB connection

Press Tap for more options..

Step 5 of 8

Choose setting for USB connection

Press File transfer.

Step 6 of 8

Transfer files

Start a file manager on your computer.

Step 7 of 8

Transfer files

Go to the required folder in your computer's or your phone's file system.

Step 8 of 8

Transfer files

Highlight the required file and move or copy it to the required location.

1 Connect phone and computer

Connect the data cable to the socket and to your computer's USB port.

2 Choose setting for USB connection

Slide your finger downwards starting from the top of the screen.
Press Android system.
Press Tap for more options..
Press File transfer.

3 Transfer files

Start a file manager on your computer.
Go to the required folder in your computer's or your phone's file system.
Highlight the required file and move or copy it to the required location.

Get information on...

Or choose...

Another device