Sony Xperia 10 IV

Android 12.0

I can't use the internet connection on my Sony Xperia 10 IV Android 12.0

Cause 3 of 4: Mobile data is turned off

To use the phone's internet connection, mobile data needs to be turned on.

Step 1 of 4

Turn mobile data on or off

Slide two fingers downwards starting from the top of the screen.

Step 2 of 4

Turn mobile data on or off

Press Internet.

Step 3 of 4

Turn mobile data on or off

Press the indicator next to the mobile data icon to turn the function on or off.

Step 4 of 4

Return to the home screen

Press the Home key to return to the home screen.

Slide two fingers downwards starting from the top of the screen.

Press Internet.

Press the indicator next to the mobile data icon to turn the function on or off.

Press the Home key to return to the home screen.