Sony Xperia 5

Sony Xperia 5

Android 9.0

I can't receive voice messages on my Sony Xperia 5 Android 9.0

Cause 3 of 3: Incoming calls aren't diverted to your voicemail

To receive voice messages, you need to divert calls you can't answer to your voicemail.

Solution: Divert calls to your voicemail.

Step 1 of 8

Find "Call forwarding"

Press the phone icon.

Step 2 of 8

Find "Call forwarding"

Press the menu icon.

Step 3 of 8

Find "Call forwarding"

Press Settings.

Step 4 of 8

Find "Call forwarding"

Press Calling accounts.

Step 5 of 8

Find "Call forwarding"

Press Call forwarding.

Step 6 of 8

Divert calls to voicemail

Press the required divert type.

+447836121121

+447836121121

+447836121121

Step 7 of 8

Divert calls to voicemail

Key in +447836121121 and press TURN ON.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Call forwarding"

Press the phone icon.

Press the menu icon.

Press Settings.

Press Calling accounts.

Press Call forwarding.

2 Divert calls to voicemail

Press the required divert type.

Key in +447836121121 and press TURN ON.

+447836121121

3 Return to the home screen

Press the Home key to return to the home screen.