Sony Xperia 5

Sony Xperia 5

Android 9.0

I can't start my Sony Xperia 5 Android 9.0

Cause 2 of 6: The phone lock code is turned on

When the phone lock code is turned on, it needs to be keyed in every time you turn on your phone.

Solution: Turn off phone lock code.

Step 1 of 18

Find "Lock screen & security"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 18

Find "Lock screen & security"

Press the settings icon.

Step 3 of 18

Find "Lock screen & security"

Press Lock screen & security.

Step 4 of 18

Add fingerprint

Press Fingerprint Manager.

Step 5 of 18

Add fingerprint

Press NEXT.

Step 6 of 18

Add fingerprint

Press the required phone lock code and follow the instructions on the screen to create an additional phone lock code.

Step 7 of 18

Add fingerprint

Press the required setting.

Step 8 of 18

Add fingerprint

Press DONE.

Step 9 of 18

Add fingerprint

Follow the instructions on the screen to add your fingerprint.

Step 10 of 18

Add fingerprint

Press DONE.

Step 11 of 18

Return to the home screen

Press the Home key to return to the home screen.

Step 12 of 18

Turn off use of phone lock code

Slide two fingers downwards starting from the top of the screen.

Step 13 of 18

Turn off use of phone lock code

Press the settings icon.

Step 14 of 18

Turn off use of phone lock code

Press Lock screen & security.

Step 15 of 18

Turn off use of phone lock code

Press Screen lock and key in the current phone lock code.

Step 16 of 18

Turn off use of phone lock code

Press None.

Step 17 of 18

Turn off use of phone lock code

Press YES, REMOVE.

Step 18 of 18

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Lock screen & security"

Slide two fingers downwards starting from the top of the screen.

Press the settings icon.

Press Lock screen & security.

2 Add fingerprint

Press Fingerprint Manager.

Press NEXT.

Press the required phone lock code and follow the instructions on the screen to create an additional phone lock code.

Press the required setting.

Press DONE.

Follow the instructions on the screen to add your fingerprint.

Press DONE.

3 Return to the home screen

Press the Home key to return to the home screen.

4 Turn off use of phone lock code

Slide two fingers downwards starting from the top of the screen.

Press the settings icon.

Press Lock screen & security.

Press Screen lock and key in the current phone lock code.

Press None.

Press YES, REMOVE.

5 Return to the home screen

Press the Home key to return to the home screen.