Alcatel 1B (2020)

Alcatel 1B (2020)

Android 10.0 (Go edition)

I can't receive voice messages on my Alcatel 1B (2020) Android 10.0 (Go edition)

Cause 3 of 3: Incoming calls aren't diverted to your voicemail

To receive voice messages, you need to divert calls you can't answer to your voicemail.

Solution: Divert calls to your voicemail.

Step 1 of 11

Find "Call forwarding"

Press the phone icon.

Step 2 of 11

Find "Call forwarding"

Press the menu icon.

Step 3 of 11

Find "Call forwarding"

Press Settings.

Step 4 of 11

Find "Call forwarding"

Press Calling accounts.

Step 5 of 11

Find "Call forwarding"

Press the required SIM.

Step 6 of 11

Find "Call forwarding"

Press Call forwarding.

Step 7 of 11

Divert calls to voicemail

Press the required divert type.

Step 8 of 11

Divert calls to voicemail

Press the drop down list next to "Delay".

Step 9 of 11

Divert calls to voicemail

If you divert missed calls, you need to select a delay for the divert. Press the required delay.

+447836121121

+447836121121

+447836121121

Step 10 of 11

Divert calls to voicemail

Key in +447836121121 and press ENABLE.

Step 11 of 11

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Call forwarding"

Press the phone icon.

Press the menu icon.

Press Settings.

Press Calling accounts.

Press the required SIM.

Press Call forwarding.

2 Divert calls to voicemail

Press the required divert type.

Press the drop down list next to "Delay".

If you divert missed calls, you need to select a delay for the divert. Press the required delay.

Key in +447836121121 and press ENABLE.

+447836121121

3 Return to the home screen

Press the Home key to return to the home screen.