Alcatel 1B (2020)

Alcatel 1B (2020)

Android 10.0 (Go edition)

I can't use the internet connection on my Alcatel 1B (2020) Android 10.0 (Go edition)

Cause 4 of 4: Data roaming is turned off

To use the phone's internet connection when abroad, data roaming needs to be turned on.

Solution: Turn on data roaming.

Step 1 of 8

Find "Mobile network"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 8

Find "Mobile network"

Press the settings icon.

Step 3 of 8

Find "Mobile network"

Press Network & internet.

Step 4 of 8

Find "Mobile network"

Press Mobile network.

Step 5 of 8

Turn data roaming on or off

Press the required SIM.

Step 6 of 8

Turn data roaming on or off

Press the indicator next to "Data roaming" to turn the function on or off.

Step 7 of 8

Turn data roaming on or off

If you turn on the function, press OK.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Mobile network"

Slide two fingers downwards starting from the top of the screen.

Press the settings icon.

Press Network & internet.

Press Mobile network.

2 Turn data roaming on or off

Press the required SIM.

Press the indicator next to "Data roaming" to turn the function on or off.

If you turn on the function, press OK.

3 Return to the home screen

Press the Home key to return to the home screen.