Alcatel 1S (2021)

Alcatel 1S (2021)

Android 11.0

I can't make voice calls on my Alcatel 1S (2021) Android 11.0

Cause 5 of 12: The selected network is out of range

If you've set your phone to use a specific network, it can't get a network connection if the selected network is out of range.

Solution: Turn on automatic network selection.

Step 1 of 9

Find "Mobile network"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 9

Find "Mobile network"

Press the settings icon.

Step 3 of 9

Find "Mobile network"

Press SIM card & mobile network.

Step 4 of 9

Find "Mobile network"

Press Mobile network.

Step 5 of 9

Select network manually

Press the indicator next to "Automatically select network" to turn off the function.

Step 6 of 9

Select network manually

Press OK and your phone will search for networks.

Step 7 of 9

Select network manually

Press the required network.

Step 8 of 9

Select network automatically

Press the indicator next to "Automatically select network" to turn on the function.

Step 9 of 9

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Mobile network"

Slide two fingers downwards starting from the top of the screen.

Press the settings icon.

Press SIM card & mobile network.

Press Mobile network.

2 Select network manually

Press the indicator next to "Automatically select network" to turn off the function.

Press OK and your phone will search for networks.

Press the required network.

3 Select network automatically

Press the indicator next to "Automatically select network" to turn on the function.

4 Return to the home screen

Press the Home key to return to the home screen.