Help and Support for
Huawei Mate 20 Pro
Choose a help topic
No message tone is heard on incoming messages on your Huawei Mate 20 Pro Android 9.0
We have found 1 possible solutions to your problem.
Before you start this troubleshooting guide you need to check one important thing:
Why do we ask this question?
It's important to find out if the phone rings at incoming calls. If the phone doesn't ring at incoming calls, you need to solve this problem first. When the problem is solved, you will most likely also be able to hear the message tone.