Microsoft Lumia 535

Microsoft Lumia 535

Windows Phone 8.1

I can't send and receive email messages on my Microsoft Lumia 535 Windows Phone 8.1

We have found 4 possible solutions to your problem.
Before you start this troubleshooting guide you need to check one important thing:

Can you use the phone's internet connection?
Yes No

Why do we ask this question?

It's important to find out if you can use the phone's internet connection. If you can't use the phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to send and receive email messages.