Help and Support for
Microsoft Surface Go 3
Windows 11
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The touchpad on your Microsoft Surface Go 3 Windows 11 isn't working
Cause 1 of 4: There is dust or dirt on the touchpad
If there's dust or dirt on the touchpad, it may prevent it from working.
Solution: Clean the touchpad using a wet wipe or a damp cloth and finish using a dry cloth. Remember to turn off your laptop and remove the charger from the charging port before you start cleaning the touchpad.
