Microsoft Surface Pro 9

Microsoft Surface Pro 9

Windows 11

The keyboard on your Microsoft Surface Pro 9 Windows 11 isn't working

Cause 1 of 2: The laptop keyboard driver hasn't been updated

If the laptop keyboard driver hasn't been updated, it may affect the functionality of the keyboard.

Solution: Update laptop drivers

Step 1 of 6

Find "Advanced options"

Click the Windows icon.

Step 2 of 6

Find "Advanced options"

Click Settings.

Step 3 of 6

Find "Advanced options"

Click Windows Update.

Step 4 of 6

Find "Advanced options"

Click Advanced options.

Step 5 of 6

Update laptop drivers

Click Optional updates. If a new driver update is available, it's displayed. Follow the instructions on the screen to update the laptop drivers.

Step 6 of 6

Return to the home screen

Click the close icon to return to the home screen.

1 Find "Advanced options"

Click the Windows icon.

Click Settings.

Click Windows Update.

Click Advanced options.

2 Update laptop drivers

Click Optional updates. If a new driver update is available, it's displayed. Follow the instructions on the screen to update the laptop drivers.

3 Return to the home screen

Click the close icon to return to the home screen.