Microsoft Surface Pro 9

Microsoft Surface Pro 9

Windows 11

I can't establish a connection to another Bluetooth device from my Microsoft Surface Pro 9 Windows 11

Cause 6 of 7: The other Bluetooth device isn't compatible with your laptop

To connect to another Bluetooth device, the device needs to be compatible with your laptop.

Solution: Check the user manual for the other device to see if it's compatible with your laptop.

Microsoft Surface Pro 9

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