Motorola Moto E7

Motorola Moto E7

Android 10.0

I can't use the internet connection on my Motorola Moto E7 Android 10.0

Cause 2 of 4: Your phone hasn't been correctly set up for internet

Several functions on your phone require an internet connection, e.g. the internet browser, sending of email messages and installing apps.

Solution: Set up your phone for internet.

Step 1 of 27

Find "Access point names"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 27

Find "Access point names"

Press the settings icon.

Step 3 of 27

Find "Access point names"

Press Network & Internet.

Step 4 of 27

Find "Access point names"

Press Mobile network.

Step 5 of 27

Find "Access point names"

Press Advanced.

Step 6 of 27

Find "Access point names"

Press Access point names.

Step 7 of 27

Create new data connection

Press the new data connection icon.

Step 8 of 27

Enter a name for the connection

Press Name.

Vodafone Internet
Step 9 of 27

Enter a name for the connection

Key in Vodafone Internet and press OK.

Step 10 of 27

Enter APN

Press APN.

wap.vodafone.co.uk
Step 11 of 27

Enter APN

Key in wap.vodafone.co.uk and press OK.

Step 12 of 27

Enter username

Press Username.

wap
Step 13 of 27

Enter username

Key in wap and press OK.

Step 14 of 27

Enter password

Press Password.

wap
Step 15 of 27

Enter password

Key in wap and press OK.

Step 16 of 27

Enter country code

Press MCC.

234
Step 17 of 27

Enter country code

Key in 234 and press OK.

Step 18 of 27

Enter network code

Press MNC.

15
Step 19 of 27

Enter network code

Key in 15 and press OK.

Step 20 of 27

Select authentication type

Press Authentication type.

Step 21 of 27

Select authentication type

Press None.

Step 22 of 27

Enter APN type

Press APN type.

default
Step 23 of 27

Enter APN type

Key in default and press OK.

Step 24 of 27

Save data connection

Press the menu icon.

Step 25 of 27

Save data connection

Press Save.

Step 26 of 27

Save data connection

Press the field next to the data connection to activate it.

Step 27 of 27

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Access point names"

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Network & Internet.
Press Mobile network.
Press Advanced.
Press Access point names.

2 Create new data connection

Press the new data connection icon.

3 Enter a name for the connection

Press Name.
Key in Vodafone Internet and press OK.
Vodafone Internet

4 Enter APN

Press APN.
Key in wap.vodafone.co.uk and press OK.
wap.vodafone.co.uk

5 Enter username

Press Username.
Key in wap and press OK.
wap

6 Enter password

Press Password.
Key in wap and press OK.
wap

7 Enter country code

Press MCC.
Key in 234 and press OK.
234

8 Enter network code

Press MNC.
Key in 15 and press OK.
15

9 Select authentication type

Press Authentication type.
Press None.

10 Enter APN type

Press APN type.
Key in default and press OK.
default

11 Save data connection

Press the menu icon.
Press Save.
Press the field next to the data connection to activate it.

12 Return to the home screen

Press the Home key to return to the home screen.

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