Motorola Moto G62 5G

Motorola Moto G62 5G

Android 12.0

I can't use the internet connection on my Motorola Moto G62 5G Android 12.0

Cause 4 of 4: Data roaming is turned off

To use the phone's internet connection when abroad, data roaming needs to be turned on.

Solution: Turn on data roaming.

Step 1 of 7

Find "Mobile network"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 7

Find "Mobile network"

Press the settings icon.

Step 3 of 7

Find "Mobile network"

Press Network & Internet.

Step 4 of 7

Find "Mobile network"

Press Mobile network.

Step 5 of 7

Turn data roaming on or off

Press the indicator next to "Roaming" to turn the function on or off.

Step 6 of 7

Turn data roaming on or off

If you turn on the function, press OK.

Step 7 of 7

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Mobile network"

Slide two fingers downwards starting from the top of the screen.

Press the settings icon.

Press Network & Internet.

Press Mobile network.

2 Turn data roaming on or off

Press the indicator next to "Roaming" to turn the function on or off.

If you turn on the function, press OK.

3 Return to the home screen

Press the Home key to return to the home screen.