Nokia Lumia 820

Nokia Lumia 820

Set up your phone for Exchange email - Nokia Lumia 820

Read help info

Follow these instructions to set up your phone for Exchange email.
To send and receive email messages, you need an internet connection. Your phone automatically receives the necessary settings to connect to the internet. If it's not possible, you can set up your phone manually. Click here for information on how to set up your phone for internet.

Step 1 of 22

Find "email+accounts"

Slide your finger left on the display.
Press Settings.

Step 2 of 22

Find "email+accounts"

Press email+accounts.

Step 3 of 22

Create new email account

Press add an account.

Step 4 of 22

Create new email account

Press advanced setup.

Step 5 of 22

Enter email address

Press the field below Email address and key in your email address.

Step 6 of 22

Enter password

Press the field below Password and key in the password for the server.

Step 7 of 22

Enter password

Press next.

Step 8 of 22

Select account type

Press Exchange ActiveSync.

Step 9 of 22

Enter username

Press the field below Username and key in your username.

Step 10 of 22

Enter domain

Press the field below Domain and key in the domain.

Step 11 of 22

Enter server name

Press the field below Server and key in the server name.

Step 12 of 22

Turn SSL encryption on or off

Press Server requires an encrypted (SSL) connection to turn SSL encryption on or off.

Step 13 of 22

Turn SSL encryption on or off

When the box next to the menu item is ticked (V), the function is turned on.

Step 14 of 22

Enter email account name

Press the field below Account name and key in a name for the email account.

Step 15 of 22

Select setting for synchronisation

Press the field below Download new content.

Step 16 of 22

Select setting for synchronisation

Press the required period or manually.
Please note: Each time your phone connects to the server to synchronise, data charges will apply.

Step 17 of 22

Select time for retrieving email messages

Press the field below Download email from.

Step 18 of 22

Select time for retrieving email messages

Press the required period or any time.

Step 19 of 22

Select data types

Press Email, Contacts, Calendar and Tasks to turn synchronisation of each data type on or off.

Step 20 of 22

Select data types

When the box next to the menu item is ticked (V), synchronisation for the required data type is turned on.

Step 21 of 22

Activate email account

Press sign in.
Wait while the email account is activated.

Step 22 of 22

Exit

Press the Home key to return to standby mode.

1. Find "email+accounts"

Slide your finger left on the display.
Press Settings.
Press email+accounts.

2. Create new email account

Press add an account.
Press advanced setup.

3. Enter email address

Press the field below Email address and key in your email address.

4. Enter password

Press the field below Password and key in the password for the server.
Press next.

5. Select account type

Press Exchange ActiveSync.

6. Enter username

Press the field below Username and key in your username.

7. Enter domain

Press the field below Domain and key in the domain.

8. Enter server name

Press the field below Server and key in the server name.

9. Turn SSL encryption on or off

Press Server requires an encrypted (SSL) connection to turn SSL encryption on or off.
When the box next to the menu item is ticked (V), the function is turned on.

10. Enter email account name

Press the field below Account name and key in a name for the email account.

11. Select setting for synchronisation

Press the field below Download new content.
Press the required period or manually.
Please note: Each time your phone connects to the server to synchronise, data charges will apply.

12. Select time for retrieving email messages

Press the field below Download email from.
Press the required period or any time.

13. Select data types

Press Email, Contacts, Calendar and Tasks to turn synchronisation of each data type on or off.
When the box next to the menu item is ticked (V), synchronisation for the required data type is turned on.

14. Activate email account

Press sign in.
Wait while the email account is activated.

15. Exit

Press the Home key to return to standby mode.