![Samsung Galaxy A12](http://wmstatic.global.ssl.fastly.net/ml/7151223-f-fd609ca4-0061-4ae4-b485-a797860dd513.png?width=150&height=320)
Samsung Galaxy A12
Android 10.0
1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7151223-f-57c6043a-b9e4-4e32-9587-52130c062072.png?width=198&height=444)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7151223-f-82d999c2-5484-4a11-b35e-f182512a9e1e.png?width=198&height=444)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7151223-f-845fac07-78dd-43ef-82ee-780cac0c06e6.png?width=198&height=444)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7151223-f-d2a4ccf7-bbff-410e-af0e-25b071eaca97.png?width=198&height=444)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7151223-f-2b0a8699-7263-45ac-bcb5-69416b0b222f.png?width=198&height=444)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7151223-f-7a772190-8e56-4daf-b475-fb404c788917.png?width=198&height=444)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7151223-f-8c733349-c498-4359-b66c-d2c59159563d.png?width=198&height=444)