Samsung Galaxy A21s
Help and Support for

Samsung Galaxy A21s

Choose a help topic

I can't connect to another Bluetooth device from my Samsung Galaxy A21s Android 10.0

Cause 6 of 6: There's an error on the other device

If you're having problems connecting to a specific Bluetooth device, the error might be on the other device.

Solution: Try establishing a connection to another Bluetooth device.

Did this solve the problem?

Buying online

Latest phones

Help and support

Vodafone UK

Registered in England and Wales. Company No 01471587. Registered Office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN.

*Annual Price Increase: The monthly cost will increase each year on 1 April by £2.50 for Pay monthly plans with Airtime/Data, and £3.50 for Home Broadband plans. This doesn't affect Device Plans. More information: vodafone.co.uk/pricechanges

© 2026 Vodafone Limited is authorised and regulated by the Financial Conduct Authority for consumer credit lending and insurance distribution activity (Financial Services Register No. 712210)