Samsung Galaxy A3 (2017)
Help and Support for

Samsung Galaxy A3 (2017)

Choose a help topic

I can't use the internet connection on my Samsung Galaxy A3 (2017) Android 6.0.1

We have found 4 possible solutions to your problem.

Before you start this troubleshooting guide you need to check one important thing:

Can you make a voice call?

Why do we ask this question?

It's important to find out if you can make a call. If you can't make a call, you need to solve this problem first. When the problem is solved, you will most likely also be able to use the phone's internet connection.