Samsung Galaxy A5 (2016)

Samsung Galaxy A5 (2016)

Android 5.1.1

No ring tone tone is heard on incoming calls on your Samsung Galaxy A5 (2016) Android 5.1.1

We have found 2 possible solutions to your problem.
Before you start this troubleshooting guide you need to check one important thing:

Can you make a voice call?
Yes No

Why do we ask this question?

It's important to find out if you can make a call. If you can't make a call, you need to solve this problem first. When the problem is solved, you will most likely also be able to hear the ring tone.