Samsung Galaxy Core Prime

Install Samsung Kies 3

Go to www.samsung.com on your computer.
Find the download section on the web page to download Samsung Kies 3.
Download and install Samsung Kies 3.

Connect phone and computer

Connect the data cable to the socket and to your computer's USB port.

Select USB connection setting

Slide your finger down the display starting from the top edge of your phone.
Press Connected as a media device.

Select USB connection setting

Press Media device (MTP) until the function is turned on.

Back up phone memory

Start the program Samsung Kies 3 on your computer.

Back up phone memory

Click your phone on the list of connected devices.

Back up phone memory

Click Back up/Restore.

Back up phone memory

Click Select all items to select all files.

Back up phone memory

Click Backup.

Back up phone memory

Click OK.