Help and Support for
Samsung Galaxy J5 (2017)
Choose a help topic
I can't make voice calls on my Samsung Galaxy J5 (2017) Android 7.0
We have found 4 possible solutions to your problem.
Before you start this troubleshooting guide you need to check one important thing:
Why do we ask this question?
It's important to find out if you can make a call. If you can't make a call, you need to solve this problem first. When the problem is solved, you will most likely also be able to receive calls.