Sony Xperia 5

Android 9.0

I can't make voice calls on my Sony Xperia 5 Android 9.0

Cause 1 of 3: There's a connection error

If your phone doesn't receive any calls when someone calls you, it may be caused by an unknown connection error.

Step 1 of 2

Restart your phone

Press and hold On/Off.

Step 2 of 2

Restart your phone

Simultaneously press and hold the upper part of the Volume key and keep them both pressed until your phone restarts.

Press and hold On/Off.

Simultaneously press and hold the upper part of the Volume key and keep them both pressed until your phone restarts.