![Sony Xperia 5](http://wmstatic.global.ssl.fastly.net/ml/7151223-f-9fd71301-3a1c-42e5-a9a0-9d37c79e5416.png?width=150&height=320)
Sony Xperia 5
Android 9.0
1 Turn on your phone
Press and hold On/Off until your phone is turned on.
2 Enter your PIN
If you're asked to key in your PIN, do so and press the confirm icon.
If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. You can get the PUK by calling customer services on 191 from a Vodafone mobile phone. If you're using a land line, you need to dial 03333 040 191. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from Vodafone.
![](http://wmstatic.global.ssl.fastly.net/ml/7151223-f-bf6cf7e8-2b4a-4e06-a2e1-d7d5a86d1f97.png?width=186&height=434)
3 Turn off your phone
Press and hold On/Off.
Press Power off.
![](http://wmstatic.global.ssl.fastly.net/ml/7151223-f-bf1925cd-c9f7-429f-b8f8-ffdf22a82b0f.png?width=186&height=434)