Sony Xperia 5 II 5G

Sony Xperia 5 II 5G

Android 11.0

I can't use Wi-Fi calling on my Sony Xperia 5 II 5G Android 11.0

Cause 2 of 3: Your phone's software hasn't been updated to the latest version

If you can't use Wi-Fi calling, you may need to update the phone software to the latest version.

Solution: Update your phone with the latest software.

Step 1 of 5

Find "Advanced"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 5

Find "Advanced"

Press the settings icon.

Step 3 of 5

Find "Advanced"

Press System.

Step 4 of 5

Find "Advanced"

Press Advanced.

Step 5 of 5

Update phone software

Press Software update. If a new software version is available, it's displayed. Follow the instructions on the screen to update the phone software.

1 Find "Advanced"

Slide two fingers downwards starting from the top of the screen.

Press the settings icon.

Press System.

Press Advanced.

2 Update phone software

Press Software update. If a new software version is available, it's displayed. Follow the instructions on the screen to update the phone software.