Sony Xperia 5 III

Sony Xperia 5 III

Android 11.0

I can't receive voice messages on my Sony Xperia 5 III Android 11.0

Cause 3 of 3: Incoming calls aren't diverted to your voicemail

To receive voice messages, you need to divert calls you can't answer to your voicemail.

Solution: Divert calls to your voicemail.

Step 1 of 9

Find "Call forwarding"

Press the phone icon.

Step 2 of 9

Find "Call forwarding"

Press the menu icon.

Step 3 of 9

Find "Call forwarding"

Press Settings.

Step 4 of 9

Find "Call forwarding"

Press Calling accounts.

Step 5 of 9

Find "Call forwarding"

Press the name of the SIM.

Step 6 of 9

Find "Call forwarding"

Press Call forwarding.

Step 7 of 9

Divert calls to voicemail

Press the required divert type.

+447836121121

+447836121121

+447836121121

Step 8 of 9

Divert calls to voicemail

Key in +447836121121 and press TURN ON.

Step 9 of 9

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Call forwarding"

Press the phone icon.

Press the menu icon.

Press Settings.

Press Calling accounts.

Press the name of the SIM.

Press Call forwarding.

2 Divert calls to voicemail

Press the required divert type.

Key in +447836121121 and press TURN ON.

+447836121121

3 Return to the home screen

Press the Home key to return to the home screen.