Sony Xperia Z5 Premium

Step 1 of 4

1. Restart your phone

Open the Reset key cover.

Step 2 of 4

1. Restart your phone

Press and hold the Reset key with a sharp-pointed object (such as a paper clip) until your phone turns off.

Step 3 of 4

1. Restart your phone

Close the cover again.

Step 4 of 4

1. Restart your phone

Press and hold On/Off until your phone is turned on.