
Vodafone Connect router
Select help topic
1. Clear cookies in the internet browser
Select one of the following internet browsers:
Chrome, go to 1a.
Firefox, go to 1b.
Internet Explorer, go to 1c.
Chrome, go to 1a.
Firefox, go to 1b.
Internet Explorer, go to 1c.

2. 1a - Chrome
Click the menu icon.
Click Settings.
Click Show advanced settings.
Click Clear browsing data.
Click the drop down list next to "Obliterate the following items from" and highlight the beginning of time.
Highlight Cookies and other site and plug-in data.
Click Clear browsing data to clear all cookies.
3. 1b - Firefox
Click the menu icon.
Click Options.
Click Privacy.
Click remove individual cookies.
Click Remove All to clear all cookies.
Click Close to close the window.
Click OK to exit.
4. 1c - Internet Explorer
Click the settings icon.
Click Internet options.
Click General.
Click Delete....
Highlight Cookies and website data.
Click Delete to clear all cookies.
Click OK.
5. Location of your router
Follow the instructions below to create optimum conditions for your router to deliver the best possible Wi-Fi signal:
Do not place your router in drawers and cupboards or near windows and mirrors.
Do not place your router close to a wall and electronic equipment such as baby monitors and wireless phones which may interrupt the signal.
Place your router centrally in your home or near the place where the Wi-Fi hotspot is used the most.
Place your router as high up as possible.
Place your router in an area with no obstacles which could block the Wi-Fi signal.
Do not place your router in drawers and cupboards or near windows and mirrors.
Do not place your router close to a wall and electronic equipment such as baby monitors and wireless phones which may interrupt the signal.
Place your router centrally in your home or near the place where the Wi-Fi hotspot is used the most.
Place your router as high up as possible.
Place your router in an area with no obstacles which could block the Wi-Fi signal.

6. Keep the number of concurrent users at a minimum
The number of concurrent users reduce your router's ability to deliver a fast and stable wireless connection to all users. If you experience a slow and unstable wireless internet connection, you should minimise the number of concurrent users.

7. Change Wi-Fi hotspot channel
Your router occasionally analyses which channel to use in order to deliver the strongest possible Wi-Fi signal without being interrupted by other nearby Wi-Fi hotspots. Should you want to change channel manually, follow these instructions. Remember, you need to establish a connection to the router web interface.

8. Find "Advanced Wi-Fi"
Click Advanced.
Click Advanced Wi-Fi.
9. Change wireless channel
To change wireless channel for the 2.4 GHz frequency band:
Click the drop down list next to "Channel" and highlight the required channel.
To change wireless channel for the 5 GHz frequency band:
Click the drop down list next to "Channel" and highlight the required channel.
Click Apply.
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