Vodafone Connect router

Vodafone Connect router

Optimise Wi-Fi signal - Vodafone Connect router

Read help info

Your router constantly tries to maintain an optimum wireless internet connection to your devices. If the wireless connection to your Wi-Fi hotspot is still unstable, try optimising the Wi-Fi signal.

Vodafone Connect router
Step 1 of 32

Clear cookies in the internet browser

Select one of the following internet browsers:
Chrome, go to 1a.
Firefox, go to 1b.
Internet Explorer, go to 1c.

Step 2 of 32

1a - Chrome

Click the menu icon.

Step 3 of 32

1a - Chrome

Click Settings.

Step 4 of 32

1a - Chrome

Click Show advanced settings.

Step 5 of 32

1a - Chrome

Click Clear browsing data.

Step 6 of 32

1a - Chrome

Click the drop down list next to "Obliterate the following items from" and highlight the beginning of time.

Step 7 of 32

1a - Chrome

Highlight Cookies and other site and plug-in data.

Step 8 of 32

1a - Chrome

Click Clear browsing data to clear all cookies.

Step 9 of 32

1b - Firefox

Click the menu icon.

Step 10 of 32

1b - Firefox

Click Options.

Step 11 of 32

1b - Firefox

Click Privacy.

Step 12 of 32

1b - Firefox

Click remove individual cookies.

Step 13 of 32

1b - Firefox

Click Remove All to clear all cookies.

Step 14 of 32

1b - Firefox

Click Close to close the window.

Step 15 of 32

1b - Firefox

Click OK to exit.

Step 16 of 32

1c - Internet Explorer

Click the settings icon.

Step 17 of 32

1c - Internet Explorer

Click Internet options.

Step 18 of 32

1c - Internet Explorer

Click General.

Step 19 of 32

1c - Internet Explorer

Click Delete....

Step 20 of 32

1c - Internet Explorer

Highlight Cookies and website data.

Step 21 of 32

1c - Internet Explorer

Click Delete to clear all cookies.

Step 22 of 32

1c - Internet Explorer

Click OK.

Vodafone Connect router
Step 23 of 32

Location of your router

Follow the instructions below to create optimum conditions for your router to deliver the best possible Wi-Fi signal:
Do not place your router in drawers and cupboards or near windows and mirrors.
Do not place your router close to a wall and electronic equipment such as baby monitors and wireless phones which may interrupt the signal.
Place your router centrally in your home or near the place where the Wi-Fi hotspot is used the most.
Place your router as high up as possible.
Place your router in an area with no obstacles which could block the Wi-Fi signal.

Vodafone Connect router
Step 24 of 32

Keep the number of concurrent users at a minimum

The number of concurrent users reduce your router's ability to deliver a fast and stable wireless connection to all users. If you experience a slow and unstable wireless internet connection, you should minimise the number of concurrent users.

Vodafone Connect router
Step 25 of 32

Change Wi-Fi hotspot channel

Your router occasionally analyses which channel to use in order to deliver the strongest possible Wi-Fi signal without being interrupted by other nearby Wi-Fi hotspots. Should you want to change channel manually, follow these instructions. Remember, you need to establish a connection to the router web interface.

Step 26 of 32

Find "Advanced Wi-Fi"

Click Advanced.

Step 27 of 32

Find "Advanced Wi-Fi"

Click Advanced Wi-Fi.

Step 28 of 32

Change wireless channel

To change wireless channel for the 2.4 GHz frequency band:

Step 29 of 32

Change wireless channel

Click the drop down list next to "Channel" and highlight the required channel.

Step 30 of 32

Change wireless channel

To change wireless channel for the 5 GHz frequency band:

Step 31 of 32

Change wireless channel

Click the drop down list next to "Channel" and highlight the required channel.

Step 32 of 32

Change wireless channel

Click Apply.

1. Clear cookies in the internet browser

Select one of the following internet browsers:
Chrome, go to 1a.
Firefox, go to 1b.
Internet Explorer, go to 1c.
Vodafone Connect router

2. 1a - Chrome

Click the menu icon.
Click Settings.
Click Show advanced settings.
Click Clear browsing data.
Click the drop down list next to "Obliterate the following items from" and highlight the beginning of time.
Highlight Cookies and other site and plug-in data.
Click Clear browsing data to clear all cookies.

3. 1b - Firefox

Click the menu icon.
Click Options.
Click Privacy.
Click remove individual cookies.
Click Remove All to clear all cookies.
Click Close to close the window.
Click OK to exit.

4. 1c - Internet Explorer

Click the settings icon.
Click Internet options.
Click General.
Click Delete....
Highlight Cookies and website data.
Click Delete to clear all cookies.
Click OK.

5. Location of your router

Follow the instructions below to create optimum conditions for your router to deliver the best possible Wi-Fi signal:
Do not place your router in drawers and cupboards or near windows and mirrors.
Do not place your router close to a wall and electronic equipment such as baby monitors and wireless phones which may interrupt the signal.
Place your router centrally in your home or near the place where the Wi-Fi hotspot is used the most.
Place your router as high up as possible.
Place your router in an area with no obstacles which could block the Wi-Fi signal.
Vodafone Connect router

6. Keep the number of concurrent users at a minimum

The number of concurrent users reduce your router's ability to deliver a fast and stable wireless connection to all users. If you experience a slow and unstable wireless internet connection, you should minimise the number of concurrent users.
Vodafone Connect router

7. Change Wi-Fi hotspot channel

Your router occasionally analyses which channel to use in order to deliver the strongest possible Wi-Fi signal without being interrupted by other nearby Wi-Fi hotspots. Should you want to change channel manually, follow these instructions. Remember, you need to establish a connection to the router web interface.
Vodafone Connect router

8. Find "Advanced Wi-Fi"

Click Advanced.
Click Advanced Wi-Fi.

9. Change wireless channel

To change wireless channel for the 2.4 GHz frequency band:
Click the drop down list next to "Channel" and highlight the required channel.
To change wireless channel for the 5 GHz frequency band:
Click the drop down list next to "Channel" and highlight the required channel.
Click Apply.