Apple iPad Air (2019)

Apple iPad Air (2019)

iPadOS 17

iPadOS 17 iPadOS 16.2 iPadOS 15.2

My Apple iPad Air (2019) iPadOS 17 doesn't respond

Cause 2 of 2: The screen lock is turned on

If the screen lock is turned on, you can't use your tablet's screen and keys.

Solution: Turn off the screen lock.

Step 1 of 8

Turn on the screen lock

Press On/Off.

Step 2 of 8

Turn off the screen lock

Press On/Off.

Step 3 of 8

Turn off the screen lock

Press the Home key to turn off the screen lock.

Step 4 of 8

Set automatic screen lock

Press Settings.

Step 5 of 8

Set automatic screen lock

Press Display & Brightness.

Step 6 of 8

Set automatic screen lock

Press Auto-Lock.

Step 7 of 8

Set automatic screen lock

Press the required setting.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Turn on the screen lock

Press On/Off.

2 Turn off the screen lock

Press On/Off.

Press the Home key to turn off the screen lock.

3 Set automatic screen lock

Press Settings.

Press Display & Brightness.

Press Auto-Lock.

Press the required setting.

4 Return to the home screen

Press the Home key to return to the home screen.