Choose a help topic
I can't use Wi-Fi on my Apple iPad Air (2019) iPadOS 17
Cause 1 of 5: Wi-Fi is turned off on your tablet
To use Wi-Fi, you need to turn on Wi-Fi on your tablet.
Solution: Turn on Wi-Fi.
To use Wi-Fi, you need to turn on Wi-Fi on your tablet.
Solution: Turn on Wi-Fi.
Registered in England and Wales. Company No 01471587. Registered Office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN.
*Annual Price Increase: During your minimum period, the monthly cost will increase each year on 1 April by £1.80 for Pay monthly plans with Airtime/Data, and £3 for Home Broadband plans. This doesn't affect Device Plans. More information: vodafone.co.uk/pricechanges
© 2025 Vodafone Limited is authorised and regulated by the Financial Conduct Authority for consumer credit lending and insurance distribution activity (Financial Services Register No. 712210)