Apple iPad Air (2020)
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Apple iPad Air (2020)

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I can't use one of my apps on my Apple iPad Air (2020) iPadOS 17

We have found 2 possible solutions to your problem.

Before you start this troubleshooting guide you need to check one important thing:

Can you use your tablet's internet connection?

Why do we ask this question?

It's important to find out if you can use your tablet's internet connection. If you can't use your tablet's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to use your apps.