Apple iPad Pro 12.9 (2020)

Apple iPad Pro 12.9 (2020)

iPadOS 18

iPadOS 18 iPadOS 17 iPadOS 16.1 iPadOS 15.0 iPadOS 13.4

My Apple iPad Pro 12.9 (2020) iPadOS 18 doesn't respond

Cause 1 of 2: The screen lock is turned on

If the screen lock is turned on, you can't use your tablet's screen and keys.

Solution: Turn off the screen lock.

Step 1 of 8

Turn on the screen lock

Press the Top key.

Step 2 of 8

Turn off the screen lock

Press the Top key.

Step 3 of 8

Turn off the screen lock

Slide your finger upwards starting from the bottom of the screen.

Step 4 of 8

Set automatic screen lock

Press Settings.

Step 5 of 8

Set automatic screen lock

Press Display & Brightness.

Step 6 of 8

Set automatic screen lock

Press Auto-Lock.

Step 7 of 8

Set automatic screen lock

Press the required setting.

Step 8 of 8

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Turn on the screen lock

Press the Top key.

2 Turn off the screen lock

Press the Top key.

Slide your finger upwards starting from the bottom of the screen.

3 Set automatic screen lock

Press Settings.

Press Display & Brightness.

Press Auto-Lock.

Press the required setting.

4 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.