Apple iPad Pro 12.9 (2021)

Apple iPad Pro 12.9 (2021)

iPadOS 16.1

iPadOS 17 iPadOS 16.1 iPadOS 15.0

I can't use one of my apps on my Apple iPad Pro 12.9 (2021) iPadOS 16.1

Cause 1 of 2: The app is damaged or has not been updated to the newest version.

If you can't use one of your apps, the app may be faulty or it needs to be updated to the newest version.

Solution: Uninstall the app and install it again.

Step 1 of 11

Uninstall apps

Press and hold the required app.

Step 2 of 11

Uninstall apps

Press Remove App.

Step 3 of 11

Uninstall apps

Press Delete App.

Step 4 of 11

Uninstall apps

Press Delete.

Step 5 of 11

Uninstall apps without deleting app data

Press Settings.

Step 6 of 11

Uninstall apps without deleting app data

Press General.

Step 7 of 11

Uninstall apps without deleting app data

Press iPad Storage.

Step 8 of 11

Uninstall apps without deleting app data

Press the required app.

Step 9 of 11

Uninstall apps without deleting app data

Press Offload App.

Step 10 of 11

Uninstall apps without deleting app data

Press Offload App.

Step 11 of 11

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Uninstall apps

Press and hold the required app.

When you use this method, all app settings and data are deleted from the tablet memory.

Press Remove App.

Press Delete App.

Press Delete.

2 Uninstall apps without deleting app data

Press Settings.

When you use this method, all app settings and data are saved in the tablet memory and are restored when you reinstall the app from App Store on your tablet.

Press General.

Press iPad Storage.

Press the required app.

Press Offload App.

Press Offload App.

3 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.