Apple iPad Pro 12.9 (2021)
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Apple iPad Pro 12.9 (2021)

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My Apple iPad Pro 12.9 (2021) iPadOS 18 doesn't respond

Cause 1 of 2: The screen lock is turned on

If the screen lock is turned on, you can't use your tablet's screen and keys.

Solution: Turn off the screen lock.

Did this solve the problem?