Apple iPhone 12
Help and Support for

Apple iPhone 12

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Apps and media - Apple iPhone 12

Troubleshooting

I can't install an appI can't use one of my appsI can't take pictures with the cameraI can't play musicI can't use GPS navigation

Internet browser

Use internet browserClear browser data

Apps

Use App LibraryInstall apps from App StoreUninstall appsTurn Offload Unused Apps on or offTurn automatic update of apps on or offSelect settings for background refresh of appsUse Exposure Notifications

Camera, pictures and video clips

Use cameraUse video recorderView pictures and videosSend picture or video in a picture messageSend picture or video in an email message

Music

Use music player

GPS, maps and navigation

Turn GPS on or off

Voice control

Select settings for SiriUse Siri

Screen Time

Select Screen Time settingsUse Screen Time

Facebook

Install FacebookUse Facebook

Twitter

Install TwitterUse Twitter

Gmail

Install GmailUse Gmail

Google Maps

Install Google MapsUse Google Maps

YouTube

Install YouTubeUse YouTube

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