Apple iPhone 13 Pro

Apple iPhone 13 Pro

iOS 17

iOS 18 iOS 17

I can't use one of my apps on my Apple iPhone 13 Pro iOS 17

Cause 1 of 2: The app is damaged or hasn't been updated to the latest version

If you can't use one of your apps, the app may be faulty or it needs to be updated to the latest version.

Solution: Uninstall the app and install it again.

Step 1 of 11

Uninstall apps

Press and hold the required app.

Step 2 of 11

Uninstall apps

Press Remove App.

Step 3 of 11

Uninstall apps

Press Delete App.

Step 4 of 11

Uninstall apps

Press Delete.

Step 5 of 11

Uninstall apps without deleting app data

Press Settings.

Step 6 of 11

Uninstall apps without deleting app data

Press General.

Step 7 of 11

Uninstall apps without deleting app data

Press iPhone Storage.

Step 8 of 11

Uninstall apps without deleting app data

Press the required app.

Step 9 of 11

Uninstall apps without deleting app data

Press Offload App.

Step 10 of 11

Uninstall apps without deleting app data

Press Offload App.

Step 11 of 11

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Uninstall apps

Press and hold the required app.

When you use this method, all app settings and data are deleted from the phone memory.

Press Remove App.

Press Delete App.

Press Delete.

2 Uninstall apps without deleting app data

Press Settings.

When you use this method, all app settings and data are saved in the phone memory and are restored when you reinstall the app from App Store on your phone.

Press General.

Press iPhone Storage.

Press the required app.

Press Offload App.

Press Offload App.

3 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.