Apple iPhone X

Apple iPhone X

iOS 16.0

I can't activate my Apple iPhone X iOS 16.0

Cause 1 of 3: The activation is not done correctly

To activate your phone, the activation needs to be done correctly.

Solution: See how to activate your phone.

Step 1 of 15

Select general settings

Press the Side button.

Step 2 of 15

Select general settings

Slide your finger upwards starting from the bottom of the screen.

Step 3 of 15

Select general settings

Press the required language.

Step 4 of 15

Select general settings

Press the required country or area.

Step 5 of 15

Enter your PIN

Press SIM Card.

Step 6 of 15

Enter your PIN

If your SIM is locked, key in your PIN and press OK.

Step 7 of 15

Select setup method

Follow the instructions on the screen to transfer content from another device running iOS 11 or later or press Set Up Manually.

Step 8 of 15

Select Wi-Fi network

Press the required Wi-Fi network.

Step 9 of 15

Select Wi-Fi network

Key in the password for the Wi-Fi network and press Join.

Step 10 of 15

Turn use of Face ID on or off

Press Continue.

Step 11 of 15

Turn use of Face ID on or off

Follow the instructions on the screen to turn on use of Face ID or press Set Up Later.

Step 12 of 15

Turn use of phone lock code on or off

Press Passcode Options.

Step 13 of 15

Turn use of phone lock code on or off

Follow the instructions on the screen to turn on use of phone lock code or press Don't Use Passcode.

Step 14 of 15

Turn use of phone lock code on or off

If you turn off the function, press Don't Use Passcode.

Step 15 of 15

Set up your phone as a new iPhone

Press Don't Transfer Apps & Data and follow the instructions on the screen to finish the activation.

1 Select general settings

Press the Side button.
Slide your finger upwards starting from the bottom of the screen.
Press the required language.
Press the required country or area.

2 Enter your PIN

Press SIM Card.
If your SIM is locked, key in your PIN and press OK.
If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. You can get the PUK by calling customer services on 191 from a Vodafone mobile phone. If you're using a land line, you need to dial 03333 040 191. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from Vodafone.

3 Select setup method

Follow the instructions on the screen to transfer content from another device running iOS 11 or later or press Set Up Manually.

4 Select Wi-Fi network

Press the required Wi-Fi network.
Key in the password for the Wi-Fi network and press Join.
If there are no available Wi-Fi networks, you can use the mobile network instead.

5 Turn use of Face ID on or off

Press Continue.
Follow the instructions on the screen to turn on use of Face ID or press Set Up Later.

6 Turn use of phone lock code on or off

Press Passcode Options.
Follow the instructions on the screen to turn on use of phone lock code or press Don't Use Passcode.
If you turn off the function, press Don't Use Passcode.
See how to turn use of phone lock code on or off later after activation.

7 Set up your phone as a new iPhone

Press Don't Transfer Apps & Data and follow the instructions on the screen to finish the activation.
If you've backed up content previously, you can restore the content of an iCloud backup or restore the content of an iTunes backup. You can also transfer content from an Android phone.

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