Honor 70

Honor 70

Android 12.0

I can't send and receive email messages on my Honor 70 Android 12.0

Cause 5 of 5: Your phone hasn't been correctly set up for Exchange email

To send and receive email messages using Exchange, the phone needs to be correctly set up for Exchange email.

Solution: Set up the phone for Exchange email.

Step 1 of 24

Find "Users & accounts"

Press Settings.

Step 2 of 24

Find "Users & accounts"

Press Users & accounts.

Step 3 of 24

Create new email account

Press Add account.

Step 4 of 24

Select server type

Press Exchange.

Step 5 of 24

Enter email address

Press the field below "Email" and key in your email address.

Step 6 of 24

Enter email address

Press Next.

Step 7 of 24

Enter password

Press Password and key in the password for your email account.

Step 8 of 24

Enter password

Press Sign in.

Step 9 of 24

Enter password

Press Done.

Step 10 of 24

Enter email account name

Press the required account.

Step 11 of 24

Enter email account name

Press Account settings.

Step 12 of 24

Enter email account name

Press the required email account.

Step 13 of 24

Enter email account name

Press Account name and key in the required name.

Step 14 of 24

Enter email account name

Press OK.

Step 15 of 24

Enter sender name

Press Your name and key in the required sender name.

Step 16 of 24

Enter sender name

Press OK.

Step 17 of 24

Select period for email message synchronisation

Press Sync frequency.

Step 18 of 24

Select period for email message synchronisation

Press the required setting.

Step 19 of 24

Turn on email message synchronisation

Press the field next to "Sync email" to turn on the function.

Step 20 of 24

Turn contact synchronisation on or off

Press the field next to "Sync contacts" to turn the function on or off.

Step 21 of 24

Turn calendar synchronisation on or off

Press the field next to "Sync calendar" to turn the function on or off.

Step 22 of 24

Turn task synchronisation on or off

Press the field next to "Sync tasks" to turn the function on or off.

Step 23 of 24

Turn email message notifications on or off

Press the field next to "Email notifications" to turn the function on or off.

Step 24 of 24

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Find "Users & accounts"

Press Settings.
Press Users & accounts.

2 Create new email account

Press Add account.

3 Select server type

Press Exchange.

4 Enter email address

Press the field below "Email" and key in your email address.
Press Next.

5 Enter password

Press Password and key in the password for your email account.
Press Sign in.
Press Done.

6 Enter email account name

Press the required account.
Press Account settings.
Press the required email account.
Press Account name and key in the required name.
Press OK.

7 Enter sender name

Press Your name and key in the required sender name.
Press OK.

8 Select period for email message synchronisation

Press Sync frequency.
Press the required setting.

9 Turn on email message synchronisation

Press the field next to "Sync email" to turn on the function.

10 Turn contact synchronisation on or off

Press the field next to "Sync contacts" to turn the function on or off.

11 Turn calendar synchronisation on or off

Press the field next to "Sync calendar" to turn the function on or off.

12 Turn task synchronisation on or off

Press the field next to "Sync tasks" to turn the function on or off.

13 Turn email message notifications on or off

Press the field next to "Email notifications" to turn the function on or off.

14 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

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