Huawei P40 Pro

Huawei P40 Pro

Android 10.0

My Huawei P40 Pro Android 10.0 doesn't respond

Cause 2 of 2: The screen lock is turned on

If the screen lock is turned on, you can't use the phone's screen and keys.

Solution: Turn off the screen lock.

Step 1 of 7

Turn on the screen lock

Press On/Off.

Step 2 of 7

Turn off the screen lock

Press On/Off and slide you finger across the screen.

Step 3 of 7

Set automatic screen lock

Press Settings.

Step 4 of 7

Set automatic screen lock

Press Display & brightness.

Step 5 of 7

Set automatic screen lock

Press Sleep.

Step 6 of 7

Set automatic screen lock

Press the required setting.

Step 7 of 7

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Turn on the screen lock

Press On/Off.

2 Turn off the screen lock

Press On/Off and slide you finger across the screen.

3 Set automatic screen lock

Press Settings.

Press Display & brightness.

Press Sleep.

Press the required setting.

4 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.