Microsoft Surface Pro 9

Microsoft Surface Pro 9

Windows 11

Connect to a network on your Microsoft Surface Pro 9 Windows 11

Read help info

You can connect to the internet using either a mobile network or a Wi-Fi network.

Step 1 of 24

1. Insert SIM

Turn the back of your laptop towards you.

Step 2 of 24

1. Insert SIM

Take hold of the side of the kickstand and flip it upwards.

Step 3 of 24

1. Insert SIM

Find the opener for the card holder.

Step 4 of 24

1. Insert SIM

Insert the opener into the small hole in the card holder cover and remove the cover.

Step 5 of 24

1. Insert SIM

Turn your SIM so the angled corner matches the angled corner of the SIM holder and place your SIM in the SIM holder.

Please note that your laptop only supports nano SIMs.
Step 6 of 24

1. Insert SIM

Slide your SIM into the SIM holder until it clicks into place.

Step 7 of 24

1. Insert SIM

Attach the cover (top first) and press it into place.

Step 8 of 24

2. Connect to mobile network

Click the network icon.

Step 9 of 24

2. Connect to mobile network

If your SIM is locked, click arrow right next to the mobile network icon.

Step 10 of 24

2. Connect to mobile network

Click Unlock SIM.

Step 11 of 24

2. Connect to mobile network

Key in your PIN and click Next.

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. You can get the PUK by calling customer services on 191 from a Vodafone mobile phone. If you're using a land line, you need to dial 03333 040 191. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from Vodafone.
Step 12 of 24

2. Connect to mobile network

Click the desktop.

Step 13 of 24

2. Connect to mobile network

When you're connected to a mobile network, the mobile network icon is displayed at the bottom of the screen.

Step 14 of 24

3. Connect to a Wi-Fi network

Click the Windows icon.

Step 15 of 24

3. Connect to a Wi-Fi network

Click Settings.

Step 16 of 24

3. Connect to a Wi-Fi network

Click Network & internet.

Step 17 of 24

3. Connect to a Wi-Fi network

Click WiFi.

Step 18 of 24

3. Connect to a Wi-Fi network

Click the indicator next to "WiFi" to turn on the function.

Step 19 of 24

3. Connect to a Wi-Fi network

Click Show available networks.

Step 20 of 24

3. Connect to a Wi-Fi network

Click the required Wi-Fi network.

Step 21 of 24

3. Connect to a Wi-Fi network

Click Connect.

Step 22 of 24

3. Connect to a Wi-Fi network

Key in the password for the Wi-Fi network and click Next.

If the Wi-Fi network is password protected, a lock icon is displayed next to the name of the Wi-Fi network. You can get the password from the network provider or administrator.
Step 23 of 24

3. Connect to a Wi-Fi network

Click the close icon.

Step 24 of 24

3. Connect to a Wi-Fi network

When you're connected to a Wi-Fi network, the Wi-Fi icon is displayed at the bottom of the screen.

1. Insert SIM

Turn the back of your laptop towards you.
Take hold of the side of the kickstand and flip it upwards.
Find the opener for the card holder.
Insert the opener into the small hole in the card holder cover and remove the cover.
Turn your SIM so the angled corner matches the angled corner of the SIM holder and place your SIM in the SIM holder.
Please note that your laptop only supports nano SIMs.
Slide your SIM into the SIM holder until it clicks into place.
Attach the cover (top first) and press it into place.

2. Connect to mobile network

Click the network icon.
If your SIM is locked, click arrow right next to the mobile network icon.
Click Unlock SIM.
Key in your PIN and click Next.
If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. You can get the PUK by calling customer services on 191 from a Vodafone mobile phone. If you're using a land line, you need to dial 03333 040 191. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from Vodafone.
Click the desktop.
When you're connected to a mobile network, the mobile network icon is displayed at the bottom of the screen.

3. Connect to a Wi-Fi network

Click the Windows icon.
Click Settings.
Click Network & internet.
Click WiFi.
Click the indicator next to "WiFi" to turn on the function.
Click Show available networks.
Click the required Wi-Fi network.
Click Connect.
Key in the password for the Wi-Fi network and click Next.
If the Wi-Fi network is password protected, a lock icon is displayed next to the name of the Wi-Fi network. You can get the password from the network provider or administrator.
Click the close icon.
When you're connected to a Wi-Fi network, the Wi-Fi icon is displayed at the bottom of the screen.

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