Samsung Galaxy Chromebook Go 14"

Chrome OS

The touchpad on your Samsung Galaxy Chromebook Go 14" Chrome OS isn't working

Cause 3 of 3: Your laptop's software hasn't been updated to the latest version

If the laptop software hasn't been updated, it may affect the functionality of the touchpad.

Step 1 of 4

Find "About Chrome OS"

Click the menu field.

Step 2 of 4

Find "About Chrome OS"

Click the settings icon.

Step 3 of 4

Find "About Chrome OS"

Click About Chrome OS.

Step 4 of 4

Update laptop software

Click Check for updates. If a new software version is available, it's displayed. Follow the instructions on the screen to update the laptop software.

Click the menu field.

Click the settings icon.

Click About Chrome OS.

Click Check for updates. If a new software version is available, it's displayed. Follow the instructions on the screen to update the laptop software.