Skip to content
 
 
 
 
 
 
 
 
 
 
 
 
    • Personal
    • Business
    • The Vodafone Difference
    • Find a store
    • Coverage checker
  • Vodafone logo
  • Mobile
    • Mobile
    • Phones
      • Pay monthly phones
      • Pay as you go phones
      • iPhone
      • Samsung Galaxy
      • Clearance deals
      • Brands
      • Compare phones
    • SIM only
      • SIM only for phones
      • SIM only for tablets
      • Pay as you go SIMs
    • Mobile broadband
      • iPad
      • Android tablets
      • Data dongles
      • Mobile Wi-Fi
      • Data only SIM

    • More

      • Latest offers
      • Accessories
      • Pay monthly plans
      • Pay as you go plans
      • Vodafone Passes
      • V by Vodafone
      • Existing customers
  • Broadband
    • Broadband
    • Deals
      • Broadband deals
      • SIM & Broadband deals
      • Ultrafast
      • Compare Deals
      • Ultimate Speed Guarantee
      • About our Broadband
      • About Homephone
    • Support
      • Switching to us
      • Broadband FAQs

  • My Vodafone
    • My Vodafone
    • Billing & payments
      • Recent bills
      • Usage
      • Make a payment
      • Manage Direct Debit
      • Top up
    • My products
      • Upgrades
      • Existing customer offers
    • Settings
      • Account settings
      • Personal details
      • Password & security
      • My Account Controls
    • Vodafone apps
      • My Vodafone app
      • Vodafone Start
  • Help & information
    • Help & information
    • Costs and charges
      • Travelling abroad
      • Calling abroad from UK
      • UK call charges
      • Data charges
    • Support
      • Getting started
      • Unlocking your phone
      • Transfer your number
      • Managing your data usage
      • SIM swap
      • All support
      • Contact us
    • Network
      • Coverage checker
      • Network status
      • Network improvements
      • Calling
      • Messaging
      • Data
      • Securenet

    • More

      • Repairs
      • Delivery
      • Returns
      • Accessibility Services
      • Life events
  • Menu
    • Mobile
      • Mobile

      • Phones

        • Pay monthly phones
        • Pay as you go phones
        • iPhone
        • Samsung Galaxy
        • Clearance deals
        • Brands

      • SIM only

        • SIM only for phones
        • SIM only for tablets
        • Pay as you go SIMs

      • Mobile broadband

        • iPad
        • Android tablets
        • Data dongles
        • Mobile Wi-Fi
        • Data only SIM

      • More

        • Latest offers
        • Accessories
        • Pay monthly plans
        • Pay as you go plans
        • Vodafone Passes
        • V by Vodafone
    • Broadband
      • Broadband

      • Deals

        • Broadband deals
        • SIM & Broadband deals
        • Ultrafast
        • Compare Deals
        • Ultimate Speed Guarantee
        • About our Broadband

      • Support

        • Switching to us
        • Broadband FAQs
    • My Vodafone
      • My Vodafone

      • Billing & payments

        • Recent bills
        • Usage
        • Make a payment
        • Manage Direct Debit
        • Top up

      • My products

        • Upgrades
        • Existing customer offers

      • Settings

        • Account settings
        • Personal details
        • Password & security
        • My Account Controls

      • Vodafone apps

        • My Vodafone app
        • Vodafone Start
    • Help & information
      • Help & information

      • Costs and charges

        • Travelling abroad
        • Calling abroad from UK
        • UK call charges
        • Data charges

      • Support

        • Getting started
        • Unlocking your phone
        • Transfer your number
        • Managing your data usage
        • SIM swap
        • All support

      • Network

        • Coverage checker
        • Network status
        • Network improvements
        • Calling
        • Messaging
        • Data

      • More

        • Repairs
        • Delivery
        • Returns
        • Accessibility Services
        • Life events
    • Switch to Business
  • My Vodafone
  • Search
main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal

Welcome to device help

  • Home
  • Device help
  • Samsung
  • Parent page

Filter
  • All
  • Devices
  • Guides
  • Manufacturers

Select a manufacturer

Get information on...

Or select...

Another device
Device type
  • All
  • Phones
  • Tablets
  • Datacards
  • Data devices
  • Smartwatches

Device type

Samsung devices

Galaxy S10+ Samsung Galaxy S10+
Galaxy S10e Samsung Galaxy S10e
Galaxy S10 Samsung Galaxy S10
Galaxy A7 (2018) Samsung Galaxy A7 (2018)
Galaxy Note9 Samsung Galaxy Note9
Galaxy S9 Samsung Galaxy S9
Galaxy S9+ Samsung Galaxy S9+
Galaxy A8 2018 Samsung Galaxy A8 2018
Galaxy Tab Active 2 Samsung Galaxy Tab Active 2
Galaxy Note8 Samsung Galaxy Note8
Galaxy J5 (2017) Samsung Galaxy J5 (2017)
Galaxy Xcover 4 Samsung Galaxy Xcover 4
Galaxy S8 Samsung Galaxy S8
Galaxy S8+ Samsung Galaxy S8+
Galaxy A5 (2017) Samsung Galaxy A5 (2017)
Galaxy A3 (2017) Samsung Galaxy A3 (2017)
Galaxy J3 (2017) Samsung Galaxy J3 (2017)
Galaxy Note7 Samsung Galaxy Note7
Galaxy Tab A 10.1 (2016) Samsung Galaxy Tab A 10.1 (2016)
Galaxy J5 (2016) Samsung Galaxy J5 (2016)
Galaxy Xcover 3 Value Edition Samsung Galaxy Xcover 3 Value Edition
Galaxy S7 Samsung Galaxy S7
Galaxy S7 edge Samsung Galaxy S7 edge
Galaxy Tab A Samsung Galaxy Tab A
Galaxy J3 (2016) Samsung Galaxy J3 (2016)
Galaxy A3 (2016) Samsung Galaxy A3 (2016)
Galaxy A5 (2016) Samsung Galaxy A5 (2016)
Galaxy S5 Neo Samsung Galaxy S5 Neo
Galaxy Tab S2 9.7 Samsung Galaxy Tab S2 9.7
Galaxy Core Prime Samsung Galaxy Core Prime
Galaxy S6 edge + Samsung Galaxy S6 edge +
Galaxy J5 Samsung Galaxy J5
Galaxy S6 Samsung Galaxy S6
Galaxy S6 edge Samsung Galaxy S6 edge
Galaxy Xcover 3 Samsung Galaxy Xcover 3
Galaxy Note Edge Samsung Galaxy Note Edge
Galaxy A5 Samsung Galaxy A5
Galaxy A3 Samsung Galaxy A3
Galaxy Note 4 Samsung Galaxy Note 4
Galaxy Alpha Samsung Galaxy Alpha
Galaxy S5 mini Samsung Galaxy S5 mini
Galaxy Tab 4 8.0 LTE Samsung Galaxy Tab 4 8.0 LTE
Galaxy Tab 4 10.1 LTE Samsung Galaxy Tab 4 10.1 LTE
Galaxy S5 Samsung Galaxy S5
GT-B2710 Samsung GT-B2710
E1270 Samsung E1270
Galaxy S4 Zoom Samsung Galaxy S4 Zoom
Galaxy Note 3 Samsung Galaxy Note 3
Galaxy Express 2 Samsung Galaxy Express 2
Galaxy S4 Mini Samsung Galaxy S4 Mini
Galaxy Tab 3 8.0 Samsung Galaxy Tab 3 8.0
Galaxy Tab 3 10.1 Samsung Galaxy Tab 3 10.1
Galaxy Xcover 2 Samsung Galaxy Xcover 2
Galaxy Pocket Neo Samsung Galaxy Pocket Neo
Galaxy Fame Samsung Galaxy Fame
Galaxy S4 Samsung Galaxy S4
Galaxy S III Mini Samsung Galaxy S III Mini
Galaxy Note II Samsung Galaxy Note II
E1200 Samsung E1200
Galaxy Pro 2 Samsung Galaxy Pro 2
Galaxy Tab 2 10.1 Samsung Galaxy Tab 2 10.1
Galaxy Tab 2 7.0 Samsung Galaxy Tab 2 7.0
Galaxy S III Samsung Galaxy S III
Galaxy S Advance Samsung Galaxy S Advance
Galaxy Mini 2 Samsung Galaxy Mini 2
S5229 Samsung S5229
S7500 Trebon Samsung S7500 Trebon
Galaxy Nexus Samsung Galaxy Nexus
Galaxy S Plus Samsung Galaxy S Plus
GT-E2600 Sundance Samsung GT-E2600 Sundance
Galaxy Y Samsung Galaxy Y
C3350 Eisen Samsung C3350 Eisen
Galaxy Ace Samsung Galaxy Ace
Galaxy Tab Samsung Galaxy Tab
Galaxy Tab 10.1 GT-P7500 Samsung Galaxy Tab 10.1 GT-P7500
GT-E1195 Samsung GT-E1195
Galaxy S II Samsung Galaxy S II
Nexus S Samsung Nexus S
Galaxy Tab 10.1v Samsung Galaxy Tab 10.1v
Galaxy S Samsung Galaxy S
Browse all devices

Follow us

  • Facebook
  • Twitter
Ask our community

Site map

  • Buying online
    • Pay monthly deals
    • Pay as you go deals
    • SIM only deals
    • iPad and tablets
    • Mobile Broadband
    • Home Broadband
    • Accessories
    • VOXI
    • V by Vodafone
    • Vodafone recommends
  • Popular phones
    • Galaxy S9
    • Galaxy S9+
    • iPhone 8
    • iPhone 8 Plus
    • iPhone X
    • iPhone 7
    • iPhone 7 Plus
    • Galaxy S8
    • Galaxy S8+
    • iPhone 6s
    • Sony Xperia XZ1
  • Help & Support
    • All help topics
    • Help with your device
    • Lost or stolen devices
    • Vodafone Community
    • Help with my account
    • Accessibility
    • Find a store
    • Contact us
    • How to complain
    • Repairs
    • Return a product
  • Vodafone UK
    • About us
    • For investors
    • For the media
    • Sustainable business
    • Why choose us?
    • Keeping children safe
    • Anti-slavery statement
    • Careers
    • Essential customer information
    • JustTextGiving
    • Vodafone Labs

  • Buying online

    • Pay monthly deals
    • Pay as you go deals
    • SIM only deals
    • iPad and tablets
    • Mobile Broadband
    • Home Broadband
    • Accessories
    • VOXI
    • V by Vodafone
    • Vodafone recommends

  • Popular phones

    • Galaxy S9
    • Galaxy S9+
    • iPhone 8
    • iPhone 8 Plus
    • iPhone X
    • iPhone 7
    • iPhone 7 Plus
    • Galaxy S8
    • Galaxy S8+
    • iPhone 6s
    • Sony Xperia XZ1

  • Help & Support

    • All help topics
    • Help with your device
    • Lost or stolen devices
    • Vodafone Community
    • Help with my account
    • Accessibility
    • Find a store
    • Contact us
    • How to complain
    • Repairs
    • Return a product

  • Vodafone UK

    • About us
    • For investors
    • For the media
    • Sustainable business
    • Why choose us?
    • Keeping children safe
    • Anti-slavery statement
    • Careers
    • Essential customer information
    • JustTextGiving
    • Vodafone Labs
  • Contact us
  • Find a store
  • Switch to business site
  • Site map
  • Terms & conditions
  • Privacy policy
  • Cookie policy

© 2018 Vodafone Limited. Registered office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN.
Registered in England No 1471587.

Close dialog

Sorry we can't find the content you were looking for. Please close this window and try again.

main_icn_24_7_support 24-delivery 360-view 4g main_icn_Accessories Tick roundelCreated with Sketch. Group 3 Created with Sketch. main_icn_Apps apple arrow-right market_icn_Battery bill-or-report-mid block broadband-device-hi-dark broadband-mid broadband-device business calendar market_icn_Minutes main_icn_Camera main_icn_Chat cherries-points main_icn_Chevron_down chevron-left-shadow main_icn_Chevron_left chevron-right main_icn_Chevron_right main_icn_Chevron_up Icons _ error-circle _ WhiteCreated with Sketch. circle-exclamation Icons_info-tick_WhiteCreated with Sketch. Icons _ info-circle _ White Created with Sketch. circle-tick Fill 1 Created with Sketch. main_icn_Clock_or_Timed main_icn_Close COMBO-pass community-thin main_icn_Community_or_Foundation contact-us converged-proposition country-or-international customer-care dashboard-hi dashboard-thin main_icn_Dashboard market_icn_Data_Sharing market_icn_Deals main_icn_Delete premium delivery delivery main_icn_Dislike main_icn_Download main_icn_Edit error-circle Group 3 Copy 2 Created with Sketch. error existing-customer facebook-thin main_icn_Social_Facebook main_icn_Filter main_icn_Filter go google-plus-thin social-google-plus Icons / Tick / RoundelCreated with Sketch. help-hi_1 help broadband-device home-02-hi broadband-device info-circle infographic-hi-dark country-or-international-hi-dark landline-or-call main_icn_Like market_icn_LinkedIn location-hi location-regular location-thin main_icn_Location mail-new my-vodafone-app my-vodafone-app market_icn_Screen_size main_icn_Menu market_icn_SMS mobile-broadband mobile-hi-dark main_icn_Mobile my-vodafone-mid main_icn_My_Vodafone network-signal-hi-dark network-signal-hi network-signal-mid network-thin main_icn_Network_signal market_icn_Offer_badge main_icn_Upgrade main_icn_Pause main_icn_Mobile main_icn_Mobile payg-hi-dark payg-hi main_icn_PAYG social-paypal main_icn_Photos pie-chart play-circle main_icn_Play_circle main_icn_Play_arrow main_icn_Add_or_Plus Page 1 Created with Sketch. main_icn_Privacy 0_rating 5_rating rating-filled rating main_icn_Ratings refresh main_icn_Bill_or_Report main_icn_Reports return-product roaming-hi-dark roaming-mid main_icn_Roaming main_icn_Search security-mid main_icn_Security share shopping-trolley shopping sim-mid main_icn_SIM main_icn_SIM market_icn_SIM_Swap main_icn_SIM social-facebook social-google-plus social-linkedin social-twitter social-youtube speech-bubble Page 1Created with Sketch. star_rating main_icn_Student support tail [Converted] technology test_app main_icn_Text tick-big tick-bordered tick-simple main_icn_Tick_simple top-up-hi-dark top-up-hi main_icn_Top_up main_icn_TV twitter-thin main_icn_Social_Twitter main_icn_Upgrade users video main_icn_Viewed market_icn_Vodafone_store voice-of-vodafone-alerts warning weight window market_icn_Multinational youtube-thin social-youtube