If your phone is connected to a 2G network, you can't make video calls.
Solution: Try making a video call later when you're in an area with better network coverage.
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*Annual Price Increase: During your minimum period, the monthly cost will increase each year on 1 April by £1.80 for Pay monthly plans with Airtime/Data, and £3 for Home Broadband plans. This doesn't affect Device Plans. More information: vodafone.co.uk/pricechanges
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